If your order can go back and forth and still get to you within a reasonable amount of time compared to the estimate, you cannot comment nor is it your business where the package has been.Īs others have mentioned, depending on a company's customer demographics, it is often cheaper for them to ship an item across the country and back, especially if it is an international shipment. What you should have done instead is complain about how long it is taking. Your problem was you kept arguing with CS about how it's going from one side of the country to the other, and back again. However, it IS your concern how LONG it takes them to get you your product. It really is none of your concern how they get you the product. OP, I think you're focused on the wrong thing. They keep telling me they have "no choice" in shipping routes, which is complete BS. And I've made a few dozen orders from them. Amazon has never pulled shit like this before on me. There were other options that would have gotten the item to me much closer to the one week time frame then sending it on the a truck across the entire continent. Lots of complaints about their service as well here on RFD and the web. But I am also realistic that these things can and do sometimes mean delays.Īs for Amazon. I am thankful we now have more choice here at home, and thru the internet and can access the world. Not so long ago, there was a lot less choice. but it is what it is, in this global marketplace. in this modern day of instant response / gratification (just take a look at the Canada Post Delay Topic). I get his frustration in that his item isn’t to him yet. lol, maybe it’s the LAST ONE on the entire continent for all we know.
Whatever he ordered was not in stock near him (or in Canada at all) so they found the item in their inventory. They can fulfil the order however they see fit, and makes the most sense to THEM. com US website.įACT = Bed Bath & Beyond is a US BASED Company ca Website, that it should not be fulfilled by the.
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Plus the general belief that just because it came from the Canada. Consumers might get to choose shipping method and be given an ETA but the experts in shipping are the shippers. The consumer has no say in the shipping route. not the shipping industry's alleged incompetence. The problem is that OP wants to get his hands on the new goodies asap.
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